Privacy Policy

Effective Date: Oct 01 2025

Ninth Series Inc. ("Ninth Series," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. This Policy applies to all users of Ninth Series services and websites (the "Services").

Introduction

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services. This Privacy Policy is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Data We Collect and Why

Information You Provide

Account details (name, email, address, payment information).
Business details if you use our Services to sell products or wellness services.
Content and data you upload into the Services.
Why: To create and manage accounts, process payments, deliver Services, provide support, and communicate with you.

Information Collected Automatically

Device and browser information.
IP addresses and log data.
Usage data (how you interact with the Services).
Why: To improve our Services, ensure security, and for analytics.

Information from Third Parties

Payment processors such as Stripe may share limited payment confirmation details.
Why: To complete transactions and ensure accurate billing.

How Data Is Shared and With Whom

We do not sell your personal data. We may share information as follows:

Payment Processing (Credit Card Privacy)

We do not store or process your credit card details directly. All payment transactions are handled securely by Stripe, our payment processor. Stripe security and privacy policies apply to all such transactions.

Service Providers

We use trusted vendors to deliver our Services, including AWS, DigitalOcean, Cloudflare, and QuickBooks.

Legal Obligations

We may share information where required by law, regulation, or legal process.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Aggregate/Anonymized Data

We may share non-identifiable, aggregated data for analytics, research, or product improvement.

Data Security

We use reasonable technical, administrative, and organizational measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute protection of your data. Customers are responsible for keeping usernames, passwords, and account details confidential.

Data Retention

We retain your personal data for as long as you maintain an active account with us. If you cancel your account, we may retain your data for a commercially reasonable period unless you specifically request deletion. Aggregated or anonymized data may be retained indefinitely for business and analytical purposes.

Children's Privacy

Our Services are not directed to children under the age of 16, or the applicable age of consent under local law. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

Your Rights Under Canadian Law (PIPEDA)

As a Canadian customer, you have the following rights regarding your personal information:

Access

You may request a copy of the personal information we hold about you.

Correction

You may request that we correct any inaccuracies in your personal information.

Withdrawal of Consent

You may withdraw your consent to our collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.

Questions or Complaints

If you have concerns, you may contact us directly. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

International Users

This Privacy Policy is intended specifically for users located in Canada. We may publish separate privacy statements that apply in other regions where we operate. If you are located outside Canada and no region-specific policy applies, then this Canadian Privacy Policy will govern your use of the Services. By using the Services under this Policy, you consent to the transfer, storage, and processing of your information in Canada and acknowledge that it will be subject to Canadian laws, which may differ from the privacy laws in your home country.For the most current region-specific privacy policies, please refer to the Privacy Policy section of our website.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your data rights, please contact us at [email protected]